Both Employers and maids face challenging issues along the way…
It has always been Eden Grace‘ endeavour to help your good maids become BETTER MAIDS for the sake of serving your family well and also for their own personal growth.
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EA has been very professional and upfront with us on the application process, service fees etc. EA is reachable and responsive by whatsapp. She is experienced and very willing to share her experience and manage expectations for both ourselves and the helper. EA was prompt with shortlisting alternative potential helper candidates after our initial selected choice changed her mind. process was straightforward and clear. EA has been very upfront and reassuring. Good follow-through every step of the process.
The EA made it a point to ensure my concerns were addressed and she always got back to me promptly. The CV of the helper seems to meet our requirements. EA was proactive in assisting us in finding a suitable helper. I also like the location of the office and EA's hospitality. I think EA's hospitality stands out. I have experienced other agencies where conditions are crowded and rushed.
They were helpful and were able to attend my concern. Efficient, professional, punctual, friendly & warm. Good system ensuring helper is fully informed & responsible for working here.
This is a unique agency that treats its customers and maids with great respect and integrity. Excellent service delivery by Victoria and Team. Every staff is approachable and forthcoming. The agency makes the effort to look into the well-being of the maid and provides adequate support to ensure that the employer & maid relationship has a good head start and that the employer's expectations are duly met. I know that I can rely on the agency to provide assistance throughout the contract period and that they will put in every effort to ensure that both me & my maid are one of their many many HAPPY Customers :)Thank You, Eden Grace (Mdm Susan, Ms Victoria & Ms Snuki)Keep up the wonderful work you have done. You have touched many lives.God bless everyone.
Thanks Victoria and team for the prompt service and guidance in helping me choose the right helper... I will definitely highly recommend your service to my friends
Very happy with the service provided by Victoria and colleagues. Will highly recommend Eden Grace to others.
Efficient, professional and reliable. The experience in recruitment was pleasant.
Eden Grace was recomended by another person. I find the service prompt and EA mange to answer my queries patiently. They are able to explain the application process and fees to me and provide the relevant information. The EA is helpful and even replies in evenings to assist me. The EA tries to help me when connecting to the overseas FDW for interview. They also allow me to come to the office on Saturday to interview the potential FDW. The EA was able to find a FDW within the timeline that I have and recommend one with experience. The EA is also able to settle any doubts from the FDW. They are patient and able to help me in getting a FDW that meets my need within a short timeframe. When I was stuck with a lot of administrative documents, they are kind enough to allow me to settle them at the agency.
I found Eden Grace EA online. What attracted me at first was that it is a Christian agency and looks after the welfare of both the helper and the employer. I felt very comfortable and assured when speaking with their staff over the phone, and was confident to select my helper even without meeting the Eden Grace EA staff. Many thanks to Victoria and the rest of the staff for all their assistance throughout the whole process, not only making it hassle free but with promptness and integrity. Thank you!
Eden Grace is an EA that goes the extra mile with their service. I was about to board a 7 hour flight back to Singapore, when I got a message that my helper missed her flight back coming back from home leave. I reached out to Eden Grace for help, and by the time I touched down, everything was settled. My helper had gotten help from the Philippines staff who travelled to the airport to assist with her flight booking back. I strongly recommend Eden Grace to anyone looking for an agency that you could trust, and especially Ms Chris Wong who is professional and truly cares for her clients!