Both Employers and maids face challenging issues along the way…
It has always been Eden Grace‘ endeavour to help your good maids become BETTER MAIDS for the sake of serving your family well and also for their own personal growth.
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Eden Grace is an EA that goes the extra mile with their service. I was about to board a 7 hour flight back to Singapore, when I got a message that my helper missed her flight back coming back from home leave. I reached out to Eden Grace for help, and by the time I touched down, everything was settled. My helper had gotten help from the Philippines staff who travelled to the airport to assist with her flight booking back. I strongly recommend Eden Grace to anyone looking for an agency that you could trust, and especially Ms Chris Wong who is professional and truly cares for her clients!
Eden Grace were professional, trustworthy and efficient. Professionalism in its operations surpasses all the other agencies which we have dealt with. Their documents/contract and fee breakdown are presented in a clear and upfront way which is easily understood. Their staff is patient, polite always made time to answer all our questions. They never brushed us off the phone, even though they were busy.
Eden grace is very detailed. Good and provide great support/advice in common issues. They are prompt and very professional. I feel great support as an employer of fdw, a commitment to help make the relationship work in my household, makes eden grace different from other agency.
Eden grace is very organized. They also customized and searched based on our requirements. Other agencies give us a whole stack of profiles to look through.
Eden grace is the most professional EA I have met. What makes Eden grace different from other agencies, their video interview, high-quality candidates and very good management system.
Personal selection of maids in home country by boss to ensure quality, easy selection process of maid through online profile and youtube videos, easy to arrange for skype interviews, efficient agents who are also helpful. - This makes Eden Grace different from other agencies.
Eden Grace cares for their clients not only for their candidates. They are highly reliable & more importantly, they lives by integrity throughout the process. You are assured that there won't be surprises along the way because there is trust & transparency. Eden grace was very thorough in explaining to us the entire process & what it entails. We appreciate how we are guided at every step by clear instructions. They are also proactive in reaching out to us to prepare us for what's next. The agent is very approachable, we can message her anytime we have a question & she's very quick to reply and give her advice. After one phone call to share about our family, our needs & challenges with her, she already able to recommend FDW that suits our family.
I would like to thank Eden Grace for their help in getting my helper and for the support they have provided even after she's been with us. I have been very impressed with Susan and Sunny's personal attention to detail. Ensuring assistance not just for employer but for the helper as well. If not for Susan's counsel and with encouragement from my helper's cell group whom she meets with on Sunday we would have to let her go due to some misunderstanding. I personally like the fact that Eden grace goes the extra mile to organize outings, weekly sunday meetings. I see that my helper has made friends in a wholesome way and she is growing as a person and in walk with God. I am please to recommend Eden Grace for they are exceptional! They know the girls personally and truly care for their welfare.
Wanted to thank Eden Grace as well for helping us out when we had issue with existing maid agency (Maid Power). I must say Eden Grace had integrity, honest and look after the welfare of customer. They are not like the agency we had previously which were the complete opposite. Thank you Eden Grace.
I was very pleased with Eden Grace services because back then when I was hunting for a helper urgently to replace the current one. Eden grace was able to understand my requirements and make a good suggestion. I especially like the part where they organize activities for the helpers on their day off day., this bring the helpers closer and minimize the chance of them wondering around Singapore. For new helpers, they have buddy team to bring the helper from where they are to the church during off day which is very thoughtful of them. During their church service, they repeatedly remind them that comparing with other helpers are discouraged since all employer are different. I personally thank Eden Grace for all the assistance they rendered and I would recommend them to my friends and colleagues.