Eden Grace provides very quick and good proactive service. I needed to find a replacement for my helper who was returning for good. During the covid period, I was not... read more been able to get any transfer helper for my household situation nor was my usual agency able to source another new helper as the other countries are still having travel restrictions. But Eden Grace was able to successfully help me in my situation.
Their fees are not the cheapest in the market, but their level of service and complexity of the current hiring situation would justify their charges. Thank you.
Pauline Lim 11/19/2020
Very efficient in processing and answering questions
Hui Jing Teo 9/05/2020
I have engaged Eden Grace to direct hire my helper from Philippine, given the current pandemic situation getting a helper into Singapore is really not easy. Alice from Eden... read more Grace was extremely helpful and patience in explaining to me that the process will be difficult but they will try their best help. She has created a group WhatsApp and update me on every process they have done and very responsive to WhatsApp. I will definitely look for Alice again if we need helper in near future.
Chua Choon Siew 8/29/2020
Used this maid agency twice over the past years. So far, everything went smoothly.
Amos Sim 7/08/2020
First time getting a helper. The whole experience with Eden Grace was pleasant and worry-free. Yvonne and the team were very well coordinated and prompt in any query we had.... read more Everything was as transparent and no hidden cost. Impressed and highly recommend!
Louis Looi 3/16/2020
Having worked with many maid agencies in the past, I must say Eden Grace are professional. They match employer’s requirements as closely as they can based on the maids’ experience.
Yvonne,... read more in particular was responsive, meticulous and patient. She sat the maid with me at our first meeting to ensure that queries are clarified for both parties.
It is also reassuring to know that Eden Grace provide follow up visits as well as weekend programs for the helpers to come together.
As Zaharah 3/11/2020
At first glance, Eden-Grace may seem like a slightly pricey choice. However, the excellent service and overall experience more than makes up for the price.
Eden Grace is a responsible... read more agency. Helpers are trained well and know what to expect, hence the rate of maids needing to be sent home is lower. The roles of employers aren't sugar-coated so we are realistic in what is expected of us.
Good aftercare service. Eden-Grace will continue to follow-up with the helpers and employers after placement. This is very assuring to both parties.
Strongly recommend Eden Grace as the whole process has been smooth and fuss-free. There was no need to worry about missing paperwork and timely updates were provided. Many thanks to... read more Julie for her help and advice too!
Adeline Heng 3/06/2020
Eden Grace is a modern FDW agency that strives to make everything convenient and seamless for the employer right from the get-go. I’m very grateful to Victoria and her team... read more for their hard work and effort in making sure that all my queries were answered and my concerns addressed. I also appreciate that Victoria still provides great after-sales service, despite her busyness. I highly recommend this agency for going the extra mile for their customers!
Rachel Kee 2/20/2020
I got my previous and current helpers from Eden Grace. Been with them for nearly 6 years. Alice (who helped me with the first helper) and Snooky (who helped me... read more with the second helper) are very straightforward, truthful and helpful. Thank you so much!
Cheng Lim 1/30/2020
We hired our helper via Eden Grace. Our consultant is Victoria. The whole process was quite smooth, easy and fast. Our helper has been with us for the past few... read more days and so far she is hardworking, pleasant, eager to learn & proactive!
ivy wong 1/17/2020
This is the best maid agency, i have been with them for 6 years and they never disappoint me, they will ensure the helper is fix in to your... read more requirement and i like their service, they will also follow up after the helper arrived, i recommend to whoever my friends and they all have good feedback. well done Eden Grace and Keep it up the good job
Chris Chia 9/12/2019
My agent, Julie, has done excellent job for us. She’s been always prompt in replying all the questions we have and giving us updates if there’s any. The process has... read more been very easy because of their efficient work. Thank you!
Nicky Kim 8/22/2019
Eden Grace was there every step of the way when we were looking for a new helper. We are grateful to Julie & her colleagues for their efficient & helpful... read more support. Two Thumbs Up!
Ying hwang 7/22/2019
I chanced upon Eden Grace through a Google search. It was highly recommended and I decided to approach them for help in finding my helper. I would like to say,... read more it was the best decision made. The whole process was very smooth sailing! Special thanks to Julie who was very helpful from start to end. I truly appreciate it as I am a first time employer and Julie was detailed in explaining the whole process. She even helped me to narrow down my choices and ensured that the helper is a good fit for my family. I love their after service as well. Eden Grace truly seeks to ensure all parties are well taken care of and is family-oriented. I am most impressed with how they organise talks for helpers to learn good financial planning among other things. Two thumbs up!